MAIL: Cybex International Attn: International Service 10 Trotter Drive Medway, MA 02053 USA TECHNICIAN: John Derocher
FAX: 508-533-5183 PHONE: 508-533-4300 CLAIM FORM: Please use the following claim form for International use only. Download the file and mail to the above address. Warranty and Tech Support: To download the "Warranty and Tech Support Information Sheet" click here . Cybex International Service Form: To download the "International Service Form" click here . Print out the order form, fill out, and fax to: (508) 533-5183.