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Contact Support
Welcome and thank you for visiting CYBEX Customer Support page.
As a customer of CYBEX, we want to ensure that you receive the high level of customer service that you rightly expect from us.
Therefore, please ensure that you have the following general information prior to contacting us.
This will offer the shortest and easiest route.
Customer number(if applicable)
Serial number and model number of equipment
An accurate description of the fault for technical support calls
For upholstery orders please know which color is required
Credit card information or PO number where applicable
Pen and note pad for any relevant information
Contact us
Our hours of operation are 8:30 AM - 6:00 PM Monday through Friday EST.
For Email inquiries:
parts@cybexintl.com
for parts information inquiries
techhelp@cybexintl.com
for technical support information inquiries
info@cybexintl.com
for general information inquiries
recall@cybexintl.com
for recall information inquiries
webmaster@cybexintl.com
for comments pertaining to our website
Telephone
800-677-6544
508-533-4300
Fax
508-533-5183
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