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Bikes
What maintenance procedures should be done to maintain my bike?
Users should wipe down the machine after each workout with a moist towel to remove any residual sweat as it is corrosive to the metal surfaces and may cause rusting over time.
Your routine maintenance will include cleaning and inspecting.
Vacuum around the bike.
Wipe down and clean the exterior of the bike with a mild soap or bleach solution.
You can mix water with a small amount of liquid soap or use a 10% bleach solution for disinfecting purposes.
When cleaning the display or any electronics area, apply cleaning solution to a cloth first then wipe the display.
Spraying any cleaning solvent on the display can damage the electronics.
My bike feels like it is skipping or loosing resistance at times.
You could have a problem with your bike’s brake.
If you purchased your product through a CYBEX dealer contact them or contact CYBEX Service directly using one of the following methods so we can assist you in trouble-shooting the problem and then, if necessary, refer an authorized service technician - phone 508-533-4300 or 888-462-9239, or fax a description of your symptoms to CYBEX customer service at 508-533-5183. You may also click on the following link to submit your request and receive a reference number in return.
Tech Support
Please have the model number and serial number of the CYBEX bike that you are calling about, a brief description of the problem symptoms and, if you know it, an approximate date of installation.
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