CYBEX - Domestic Service

It is CYBEX's goal to provide service to our customers as quickly and efficiently as possible. Use the following information to contact our Customer Service Staff for assistance. Please remember to have your serial number and model number on all requests.

Cybex International
10 Trotter Drive
Medway, MA 02053 USA

Hours of Operation:
Monday - Friday 8am to 6pm EST

Request for Service
If your equipment is in need of service, please fill out the Service Request Form with the following information.

Personal Information
Company:		Phone:	**
First Name:	**	Last Name:	**
Address	**	City:	**
State:	zip:	Email:	**
Product Information
Model Name:	**	Model Number:	**
Serial Number:	**
Please give a brief description of the problem:
**

If you prefer, download the Service Request form as an Excel document, fill out and email to Techhelp@cybexintl.com or Fax to 508-533-5183

All service requests will be processed within 48 hours, excluding weekends. Once processed, you will be contacted about service and given an Inquiry number.

Replacement Parts

For parts pricing, questions and ordering:

Look up a part number or price: Parts List
Phone: 508-533-4300
Fax: 508-533-5183
Email: Parts@cybexintl.com

Technical Assistance

For technical troubleshooting and questions:

Phone: 508-533-4300
Fax: 508-533-5183
Email: Techhelp@cybexintl.com

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