Contact Support



Cybex Service Department


Cybex International
10 Trotter Drive
Medway, MA 02053 USA

Hours of Operation: Monday - Friday 8:30am to 6:00pm EST
Telephone: 508-533-4300
Fax: 508-533-5183
Email: parts@cybexintl.com for parts information

To look up a part number or price use Cybex Online Ordering System

For technical assistance, please click on the following link to submit your request
and receive a reference number in return. - Tech Support

To process your request as quickly as possible please have the following information available (if applicable):
  • Serial and model number
  • Credit card information or PO number
  • Upholstery color